Mega Marine is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the National Privacy Principles contained in the Privacy Act 1988. The NPP’s govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
Mega Marine will not disclose your personal information to any other person or company.
Why we collect your personal information
Personal information is information that identifies an individual. Personal information that we collect include:
Name, phone and mobile number, address, email address and credit card information.
Your personal information is obtained by us by the following ways: correspondence, telephone or facsimile, by email and via our website www.megamarine.com.au.
We collect your personal information for the primary purpose of providing our services to you and to contact you regarding your online order.
When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your personal information may be disclosed to third parties where you consent to use or disclosure; and where required or authorized by law.
Security of Personal Information
Our website uses ANZ eGate for secure payments. This uses a SSL software that is used to protect your credit card details that is entered into this web page from being obtained by unauthorised users.
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
However, most of the personal information is or will be stored in files which will be kept by us for a minimum of 7 years.
Access to your personal information
You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
In order to protect your personal information we may require identification from you before releasing the requested information.
Maintaining the quality of your personal information
It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Your consent
By using our site, you consent to our privacy policy.
Policy Updates
This policy may change from time to time. We will post any changes on this page.
Privacy policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy please contact us.
